Your satisfaction is important to us. If there is an issue with your order, please contact us within *10 days of delivery*.

Due to strict hygiene standards, panties and undergarments are *final sale* and cannot be returned or exchanged once opened, worn, tried on, washed, or removed from their original packaging.

Returns or exchanges may only be accepted if the product is *unopened, unworn, in its original sealed packaging, and all tags and hygiene liners remain intact*.

If you receive an incorrect, damaged, or defective item, please contact us within 10 days of delivery and we will work to make it right.

Your satisfaction is our priority. You have [X] days from the date of delivery to request a return. Please note: For strict hygiene reasons, panties and undergarments can only be returned or exchanged if the original packaging is unopened, intact, and all tags are still attached.

To ensure the perfect fit, a "Size Guide" button is available on every product page. You will find a detailed conversion chart based on your waist and hip measurements. If you are between two sizes, we recommend sizing up for optimal comfort.

As soon as your order leaves our warehouse, you will receive a shipping confirmation email. This email includes your unique tracking number and a direct link to follow your package's journey in real-time until it reaches your door.