Shipping policy

Shipping Policy

At Joseph Rufina, we are committed to delivering your order as quickly and carefully as possible.

Processing Time

Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Destinations

We currently ship to Canada and the United States.

Delivery Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Delivery estimates are provided for convenience only and are not guaranteed.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Any free shipping promotions will be clearly displayed on our website.

Delays

While we strive to deliver every order on time, Joseph Rufina is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us at hello@josephrufina.com as soon as possible. We will work with the shipping carrier to help resolve the issue.

Questions

If you have any questions about shipping, please contact us at hello@josephrufina.com.

We appreciate your trust in Joseph Rufina and look forward to serving you.